Why design matters in social media research ethics
Curtis Jessop is a Senior Researcher at NatCen Social Research and is the Network Lead for the NSMNSS network I’m playing catch-up a little bit here, but thought I’d share some thoughts on a presentation from Professor Woodrow Hartzog (slides here ) at an ethics symposium I attended on 19 th July hosted by the Web Science Institute . The presentation focussed on the ethics of how our data are collected online, arguing that insufficient attention is paid to the design of information technology. Giving a number of examples of how IT had failed ethically at a design stage, Professor Hartzog challenged the idea that ‘there are no bad technologies, only bad users’, asserting that there is no such thing as neutral design. Following this thought, he suggested that the principle of giving users control (e.g. over privacy settings) does not reflect how people actually use technology and can be overwhelming (managing all settings for all accounts), or even manipulated to disguise/protect t...